SYNDICATE ONLINE FOLLOWER

Kok

Konzorcia Kft. Online Tracker (KOK) 1

Interest

If you have any questions about our Syndicate Online Tracking product, please contact us at +36-1-487-3011.

A helpdesk and project tracking app developed with APEX technology that builds on the possibilities of the Internet. It makes it easy to track user announcements and manage the process of projects.

The devil is in the details, one of our sayings says. Controlling the details is crucial for any complex problems. The main objective of creating the Syndicate Online Tracker (KoK) was to provide us with a simple tool to follow the details of a variable and diverse proje
ct. Anyone who has tried to follow a non-trivially simple project may have experienced that details can be kept in mind for a few problems, but after some complexity, this can no longer be done, or only with a very high error rate. The human brain does not primarily specialize in storing information, but in the creation of new information.

Key features

1.

LDAP Integration

2.

Built-in flexible setup workflows and permissions system

3.

Automatic monitoring of time spent and deadlines/statuses (e-mail and SMS integration)

It is therefore necessary to have a tool to store the most important facts and key information of the project or any logically linked source of information, make it accessible to the data subjects and track the temporality of the events.

KOK is a helpdesk and project tracking application developed with Oracle APEX technology that builds on the possibilities of the Internet. It makes it easy to track user announcements and manage the process of projects.

An important part of using the system is that an automatically built online knowledge base is the property of your company.

We built best practice processes developed into KOK based on years of experience. The built-in permissions and workflow module allows you to create workflows that support your unique business needs in just a few clicks. The system can be installed, implemented and taught in just a few days.

With KOK, the efficiency and transparency of the project or support activity is substantially increased and the business risk of the activity is reduced.

KOK can also be purchased as an on-premise application or as a SaaS service.

Functional characteristics:

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Gyors bevezetés

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Egyszerű használhatóság

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Saját workflow

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Egyedileg definiálható riasztások

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Számlázási adatok előállítása

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Best Practice folyamatok

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Rugalmas kimutatások

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időráfordítás mérése

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Saját jogosultsági rendszer,

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Online tudásbázis

Technological characteristics:

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Oracle DB

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APEX technológia

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E-mail és SMS integráció

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LDAP integráció lehetősége

Key references:

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Artisjus Jogvédő Iroda

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FKF Nonprofit Zrt.

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Hunguest Hotels

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Danubius Hotels

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IBIDEN Hungary

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RTL Klub

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Leier Hungária